Community guidelines

Be kind

Everyone here is doing their best, often on very little sleep. Disagree with ideas, not people. No bullying, name calling, hate or harassment.

Protect children's privacy

Don't share photos of children, their full names, their school or anything else that could identify them. Never share details about someone else's child.

Share experience, not diagnoses

Tell people what worked for your family. Don't diagnose other people's children, and remember that advice here isn't medical, legal or educational advice.

Keep groups free of selling

Providers can't post in groups. Parents, please don't advertise, recruit or ask for money in groups or messages. If you run a business, list it in the support directory.

Respect private conversations

Don't screenshot or share someone's private messages without their permission.

Say something if you're worried

Use Report on any post, reply, message, profile or listing that breaks these guidelines. Reports are private.

If a child is in immediate danger, call 999. If you're worried about a child, you can call the NSPCC helpline on 0808 800 5000 or contact your local council's children's services.

If the guidelines are broken

Our moderators may remove content, suspend accounts or remove listings. Serious safeguarding concerns may be passed to the appropriate authorities.